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E-commerce

Midwest Mattress Chain HassleLess Mattress Introduces Employee-less Stores

HassleLess Mattress’s experimental retail stores remove the salesperson to drive down costs, allowing the customer to browse comfortably, and eliminating the notoriously high-pressure sales environment of a typical mattress store. The Wisconsin-based retailer is just beginning its regional expansion, with new locations popping up across…

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Recent Investments by Amazon and FreshDirect Highlight the Growing Importance of E-commerce Fulfillment Operations

In late July, FreshDirect announced that it would be partnering with Fabric Robotics to build a micro-fulfillment center (MFC) in Washington D.C., providing same-day delivery to area customers. The online-only grocer has traditionally only done next-day fulfillment, but is planning to expand same-day throughout the…

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