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Transforming Retail

Our Services

Don’t follow trends, set them

In today’s retail world there are only winners and losers. Our clients win.

The retail market is constantly re-inventing itself. Just keeping up can seem daunting. At McMillanDoolittle, we don’t play to keep up, we play to win. We are passionate observers and influential players in the global retail scene. Our team is built on true expertise and our process on insights and innovation. The rules and playing field of retail may keep changing, but with custom, sustainable strategies, our clients don’t just compete, they win.

Strategic solutions that perform and evolve

At McMillanDoolittle, we keep a finger on the pulse of the industry, tracking innovation across segments, researching and evaluating emerging concepts and best practices, and providing custom solutions for our clients.

While the market reinvents itself, we reinvent and reinforce our services to continue to deliver top retail solutions.

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STRATEGIC PLANNING
Personalized guidance from inspiration to implementation to impact.

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CONCEPT AND CUSTOMER EXPERIENCE DEVELOPMENT
Big ideas dreamed, tested and built around your goals.

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BUSINESS PERFORMANCE IMPROVEMENT
Optimized operation driving physical and digital channel success and management momentum you can measure.

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CONSUMER INSIGHTS AND INNOVATION
Understanding customers and shaping a physical and digital customer journey that reinforces your brand.

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RETAIL INTELLIGENCE AND INVESTOR SERVICES
Invaluable knowledge and insights from true retail experts.

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DIGITAL TRANSFORMATION
Digital strategy experience with a keen eye on the future of retail.

Our Process

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Proven processes,
personalized by experts

Our processes are built on ownership and sustainability, ensuring that your team is actively involved, and your solutions are strategic and repeatable.

Our heritage and our business centers on strategic planning.

We work with your business to deliver solutions that are tightly focused on your values and goals, as well as customer behavior and industry insights. As a result, our process and solutions are highly customized, with a few guiding stages: Research & Strategic Assessment, Concept & Solution Development, Action Plan & Business Programming, and Implementation.