McMillanDoolittle logo

Our Services

Strategic Planning Services

Every brand and retailer faces unique challenges, but they’re also armed with unique strengths.

In our strategic planning process, we help our clients uncover and amplify those strengths in order to compete efficiently and effectively and prepare for the future.

We work alongside your business to examine internal capabilities and assets, analyze competitive conditions and develop a series of strategic options, inclusive of business strategies, digital transformation, fulfillment, customer care, and any other options or variables pertinent to your success and goals.

We’re committed to crafting strategies that serve your business now and for the future. And, while the finer details may evolve to better support your goals, the strategic planning process should always be a simple one — starting with where we are, and focusing on where we want to be and how we will get there.

Our Strategic Planning Process Includes:

  • Strategic assessment
  • Market & competitive analysis
  • Options assessment with progress-tracking methodology

Digital
Transformation

Our Services Strategic Planning Digital Transformation

Digital retailing has come a long way, yet in many ways, it has only just begun

Drawing from over 20 years of digital strategy experience and a keen eye on the future of retail, our team of experts are your guides to digital transformation. We focus on ecommerce growth, digitally-enhanced stores, reimagined customer experience and organization design to deliver digital strategy. Our operational plans are practical, powerful and high-performing. Our approach provides strategic and financial recommendations to deliver a unified plan across your senior management team.

Our Services

pedestrians walking on city sidewalks at night

STRATEGIC PLANNING
Personalized guidance from inspiration to implementation to impact.

close-up of hand writing on whiteboard from above

CONCEPT DEVELOPMENT
Big ideas dreamed, tested and built around your goals.

view from above of man doing inventory in warehouse

PERFORMANCE IMPROVEMENT
Optimized operation driving physical and digital channel success and management momentum you can measure.

young white woman shopping in cosmetics department

CUSTOMER INSIGHTS & EXPERIENCE DESIGN
Understanding customers and shaping a physical and digital customer journey that reinforces your brand.

close-up of female eye

RETAIL INTELLIGENCE
Invaluable knowledge and insights from true retail experts.

close-up of hand on tablet computer

INVESTOR SERVICES
Strategy that sparks and sustains investments, growth and opportunity.