The recently remodeled Walmart Supercenter in Salem, New Hampshire may provide an interesting glimpse as to what retail will look like in the future. But, if you’re expecting Jetsons-like customer facing features (I know, I date myself by merely mentioning the cartoon…), you are likely…
Former Amazon.com executive Brittain Ladd has been remarkably prescient and outspoken on what companies need to do to compete in the age of Amazon. Brittain and I collaborated on this article with two simple questions to answer: Why does Amazon seem to be playing a…
Walmart has invested in an extensive overhaul of their online experience to be a little less like, well, Walmart. Relaunched last month, the new site creates a more lifestyle-driven experience that showcases relatable photography with more localized and personalized features that are significantly differentiated. A…
Last week we published part 1 of our insights from April’s two events focused on technological revolution in retail – the Retail Robotics and AI Conference and the Retail and Consumer Goods Analytics Summit. Our key takeaways from part 1: The ubiquity of “Data is…
Official today, Bon-Ton stores are bound for liquidation and the closure of all of its stores. There was hope that Bon-Ton could survive the Chapter 11 filing when a group consisting of DW Partners, and real estate firms Namdar Realty Group and Washington Prime Group…
Retail bankruptcies in 2018 are starting off similarly to the way 2017 finished up with wave after wave of prominent retailers filing for bankruptcy. The latest casualty of Retailmageddon is Nine West, the iconic seller of shoes who will no longer be selling footwear as their saga…
The 2018 Harris Poll Reputation Quotient (RQ) report is out and it is incredibly reflective of the growing role companies now play in our social discourse. Measuring companies on 20 attributes across 6 key areas, it is clear that companies must lean into their role…
We joined 37,000 others at the NRF Big Show in NYC last week. This year the show was a massive, sprawling showcase of technology with excellent supporting content from a diverse set of high quality speakers. Here’s a recap of what we observed: Key Themes…
Walmart recently announced it would be using some of the benefits from the recent tax reform to increase worker wages and benefits. While no doubt welcomed by Walmart workers, and many in the administration as a sign that tax reform is working, is there more…
Riley Rose made their Chicago debut this holiday season delivering on unique products that include vegan rainbow hair dye, syringes of glitter makeup, succulents, candles, and fidget spinners. Pioneered by Linda and Esther Chang, daughters of the Forever 21 founders, Riley Rose is a beauty…
