retail Archives - McMillanDoolittle

April 13, 2022 In Direct to Consumer, E-commerce, Retail

Midwest Mattress Chain HassleLess Mattress Introduces Employee-less Stores

HassleLess Mattress’s experimental retail stores remove the salesperson to drive down costs, allowing the customer to browse comfortably, and eliminating the notoriously high-pressure sales environment of a typical mattress store. The Wisconsin-based retailer is just beginning its regional expansion, with new locations popping up across…

June 3, 2021 In Customer Experience, Grocery

Standout Retail in Monterrey, Mexico: A Photo Tour of City Market, HEB and More

Earlier this spring, we had the opportunity to travel to the Monterrey area in Northern Mexico to visit leading retailers with one of our valued client teams. As the pandemic began to ebb, we saw crowds of shoppers, bustling restaurants, and innovative retail concepts. Here…

June 27, 2019 In E-commerce, News, Retail

Wayfair Wayfails In Social Activism

Efforts to intervene in social, political, economic or environmental reform have largely been driven by activist organizations and individuals. Retailers, for the most part, have been content to stay on the sidelines for fear of alienating a particular customer group and targeting one demographic group…

June 24, 2019 In Food, Grocery

Grocery Outlet IPO: Why The T.J. Maxx Of Grocery Stores Appeals To Investors

Grocery Outlet, the extreme value grocery chain you have likely never heard of, made its debut as a public company today and provided insight into the discount grocery business. While ALDI and Lidl receive endless news coverage, Grocery Outlet has flown somewhat under the radar….

September 4, 2018 In E-commerce, Fashion, News, Retail

Nike powerfully redefines “how”

When Nike’s marketing team is humming, the brand gets noticed. Yesterday’s “Just Do It” campaign evolved beyond the world of athletics. By highlighting Colin Kaepernick’s decision to kneel during the National Anthem, Nike purposefully ran into a contentious social and political issue. Images of Nike…

April 23, 2018 In Retail

The Retail Robotics and AI Conference

McMillanDoolittle, a retail consulting firm focused on converting customer insights into strategies, will be a sponsor and participant at Northwestern University’s Retail Robotics and AI Conference. The conference is organized and hosted jointly by Northwestern’s Retail Analytics Council and the Platt Retail Institute. It will…

October 25, 2017 In Design, Retail

The Second City Gets Its Big Apple

On Friday, Apple opened “the first in a new generation of Apple’s most significant worldwide retail locations” (Angela Ahrendts) on Chicago’s Riverwalk. Designed by London-based Foster & Partners, the exterior features a thin Macbook inspired roof, and floor-to-ceiling glass walls that blur the line between…

October 6, 2017 In Retail

Amazon Is ‘Upping The Game’ With Brick And Mortar Locations

Amazon’s newest brick and mortar location in Chicago opened this week – a Campus Pick-Up point in the heart of the DePaul-Lincoln Park neighborhood. In a neighborhood with several Amazon Lockers nearby, and a Whole Foods just up the street and Prime Now same day…

July 11, 2017 In News, Retail

Prime Day: What’s Next for Retailers in Developing their Own Shopping Holidays?

By my estimation, the last time a retailer created a shopping Holiday was when Hallmark created the now ubiquitous Hallmark Holidays (think Grandparents Day, Sweetest Day, Boss’s Day, and Secretary’s Day. .)—why are these holidays a thing? None, however, have risen to the status of…

March 30, 2017 In Retail

Celebrating Brand Heritage in Luxury Flagships

It’s no secret. Brick & mortar players must fight harder than ever to make it in the intensely competitive game that is physical retail. In addition to the challenge of delivering unique experiences to compete with the online channel, luxury retailers must also justify an…

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