Last year, we commented on macrotrends we predicted would shape the coming decade. Some of the nascent trends we pointed to then have now risen to the forefront of retail in a matter of months. As we head into the unknown of 2021, we point…
We are pleased to announce the release of Retail Innovations 2021. For almost two decades, McMillanDoolittle has been tracking cutting edge concepts from around the world in collaboration with our global Ebeltoft partners, a consortium of leading retail and brand consulting firms active in 20…
Today’s consumers are prioritizing health and safety in their shopping behavior in powerful ways as we face ongoing change and uncertainty stemming from the COVID-19 pandemic. Moreover, results of our recent consumer tracker suggest consumers’ early pandemic views have had lasting staying power. Last month,…
It would be an understatement to say that 2020 has been a challenging year for retail. However, as the saying goes, necessity is the mother of all invention, and as the holiday shopping season kicks into full gear, we are seeing leaders get creative with…
Over the last several years, Amazon has boldly entered brick-and-mortar retail through its Go and Fresh stores as well as its highly publicized acquisition of Whole Foods. Walmart has responded in tandem by pursuing omnichannel capabilities and digital acquisitions. This September, Walmart launched its Walmart+…
Retail industry experts have been predicting an atypical 2020 Holiday shopping season since the early stages of the pandemic. We expect a heavy focus on the E-commerce channel (through home delivery and click-and-collect) as well as on increased money-saving measures as many shoppers are faced…
Today’s pandemic environment has retailers stepping up to implement solutions that make shopping safer, faster, and as touchless as possible. While some tactics may only be relevant in the short-term, the increased adoption of tech-driven solutions that broadly remove friction from the shopping process will…
It’s no secret that 2020 has brought unprecedented change and headwinds to the world of retail, and inventory management is one of the critical success factors facing the most ongoing uncertainty. From runs on toilet paper and household items in the spring to stocking back-to-school…
Much like the rest of 2020 conventions, this year’s Holiday season will be quite different than in years past. From a topline perspective, experts are forecasting tepid growth compared to last season due to recessionary pressures stemming from the novel coronavirus. According to RetailDive, about…
While we have been studying consumer trust for more than a decade at McMillanDoolittle, this year has challenged retail brands’ relationships with consumers in unprecedented ways. New proprietary research reveals that leading retail brands have fallen short of expectations when it comes to earning consumer…
