News - McMillanDoolittle - Transforming Retail

June 30, 2023 In News

McMillanDoolittle and bgood collective Tackle Sustainability in Retail

McMillanDoolittle and the cofounders of NYC-based sustainability agency bgood collective (pictured) are pleased to announce they have entered into a strategic partnership, combining McMillanDoolittle’s industry leading expert strategic planning with bgood collective’s experienced sustainability specialty. Sustainability Has Entered the Forefront of Consumer Preferences (Finally) McMillanDoolittle…

June 23, 2023 In Innovation

Petco Debuts New Premium Pet Experience at its New York City Flagship

Earlier this month Petco opened its newest flagship location in New York City’s Union Square. The concept showcases the latest in Petco’s omnichannel capabilities alongside a full-service veterinary hospital, grooming salon, JustFoodForDogs kitchen, and its traditional pet retail assortment. The flagship serves as a destination…

June 16, 2023 In Customer Experience

Walgreens Responds to Theft Concerns with Controversial New Format

Late last month Walgreens officially opened a remodeled location at 2 East Roosevelt Road in Downtown Chicago’s South Loop neighborhood – the new format, dubbed by various media outlets as an ‘Anti-theft store’, enables customers to pick-up online orders, place in-store kiosk orders, digitally queue…

May 12, 2023 In Innovation

First Look at Sweetgreen’s Technology-Enabled Infinite Kitchen Concept

Newest Sweetgreen Concept Partially Automates Food Prep Yesterday Sweetgreen debuted their Infinite Kitchen Concept in Naperville, Illinois, in the heart of the busy downtown of this Chicago suburb. We visited during the late morning on its second day open to the public, and the location…

May 4, 2023 In Innovation

Sonic Automotive and Audi of America Unveil Showroom and Service Center of the Future

Sonic Automotive and Audi of America’s Open Hotly Anticipated Modern Showroom This spring, Sonic Automotive debuted a new Audi dealership and service concept in Nashville. The 35,000 square foot, two-story dealership is located in the heart of Nashville’s SoBro neighborhood – steps away from some…

April 28, 2023 In Innovation

Chicago Retail Highlights – Crate & Barrel, Parachute Home, and AT&T Serve Up Inspired Environments

McMillanDoolitle is based in Chicago – which is also home to a wide and inspiring breadth of retail companies and stores. Our team visits stores frequently and leads immersive study tours showcasing new, innovative, and best in class retailers as part of our strategic innovation…

April 19, 2023 In Innovation

Glossier, Charlotte Tilbury and Awe Inspired Bet on Los Angeles with Brand Building In-Store Experiences

Los Angeles has become a go-to city to visit outstanding retail concepts. McMillanDoolittle designs and leads immersive and inspirational retail study tours to help our clients stay on top of global retail innovation. (To learn more about how our team of retail experts can help…

March 27, 2023 In Fashion

Coach Gets Personal in its Latest Downtown Chicago Format

Late this winter Coach opened a revitalized flagship location on Chicago’s Magnificent Mile – the new store, dubbed ‘Coach Play’, invites customers to explore its array of apparel, shoes, bags, and small accessories alongside a robust personalization bar, where customers can add a custom touch…

March 23, 2023 In Innovation

New Digitally Enabled Store from Inditex Brand Lefties Streamlines Operational Processes and Augments the Customer Experience

Last month McMillanDoolittle launched Retail Innovations 2023, our annual publication featuring cutting edge retail concepts from around the world. In this #ThemeThursday innovation feature, we highlight a new ‘digital store’ concept launched last fall by the Spanish fashion retailer Lefties. Contact us for a consultation…

March 15, 2023 In Sustainability

Introducing the Playbook: A Retailer’s Toolkit for Single-Use Bag Reduction

With support from McMillanDoolittle, Closed Loop Partners’ Center for the Circular Economy and its Consortium to Reinvent the Retail Bag released a new playbook of solutions that retailers can use to reduce single-use bags. Featuring proven solutions to encourage shoppers to use reusable bags and…