McMillanDoolittle logo


Exploring the future of retail

Retail Innovations 2020

Since 2005, we have published the Global Retail Trends & Innovations Report in collaboration with Ebeltoft Group, a consortium of international retail consultancies of which we are a founding member. In this year’s report, Retail Innovations 2020, we explore stores and concepts on the cutting…


Is It OK To Wait At Starbucks?

A long wait is not the typical experience at Starbucks. But waiting is part of the journey at Starbucks’ newest Roastery on Chicago’s Michigan Avenue. On a recent Friday – nearly three weeks after the Roastery opened – lattes were delivered six minutes after they…