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"Interpreting the retail marketplace and converting insights into successful strategies"


STRATEGY
CUSTOMER EXPERIENCE
CONCEPT DEVELOPMENT
RETAIL PERFORMANCE
INTELLIGENCE


McMILLAN|DOOLITTLE LLP is a Chicago-based retail consulting firm founded in 1986. Our partners have extensive experience as retailers and consultants in all retail channels and segments, as well as internationally.

Our focus is on consumers and the retailers who serve them.

We are the experts at:
  • Developing innovative and differentiated strategies
  • Helping clients align the customer experience with their strategy
  • Generating results through proven processes & proprietary models
  • Delivering practical solutions that can be profitably implemented and sustained
Our clients include retailers, service providers, manufacturers, start ups and financial institutions.

McMillanDoolittle,LLP is a founding member company of the Ebeltoft Group, an international consulting alliance for retailers, suppliers, and retail service providers


What's New (click here)
McMillanDoolittle’s new Customer Experience Assessment
McMillanDoolittle’s Retail Sustainability Assessment
McMillanDoolittle’s newest book on retailing trends...an NRF "Editor’s Pick"!
Check out our new blog spot!
Retail Watch... Our newsletter on new retail ideas and concepts
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